Frequently Asked Questions (FAQ)

What is XIPTOR?

XIPTOR is a privacy-focused AI chat SaaS designed to provide clear and practical responses. The Service allows natural conversation and, where enabled, file interaction based on your selected plan and settings. XIPTOR is built with a data-minimization approach and is intended for general informational use only.

Do you collect personal data?

We apply a strict data-minimization principle:

• We do not sell, rent, or monetize personal data.
• We do not build advertising profiles or track users across services.
• We do not permanently store or maintain a history of your chat content.
• We do not collect or access personal data outside of what is necessary to operate the Service.

Limited data may be processed temporarily for operational purposes, such as:

• delivering responses,
• maintaining system security (e.g., rate limiting, abuse prevention),
• debugging and reliability.

Payment processing is handled by third-party providers. We generally receive only limited confirmation (such as subscription status), not full financial details.

How private is my conversation?

Your privacy is a core design principle of XIPTOR.

• Chat content is not used to build user profiles or for advertising.
• We do not intentionally store or review conversations beyond what is technically required to deliver the Service.
• We do not access your device, files, or external accounts without your explicit action.

However, as with any online system:

• Avoid sharing highly sensitive information (passwords, full card numbers, government IDs).
• No system can guarantee absolute security, although we implement reasonable industry-standard protections.

Do you track or store my searches and chats?

No. We do not maintain long-term records of your chat interactions or search activity. Any processing of input is transient and limited to generating responses and maintaining system functionality.

Can AI answers be wrong?

Yes. AI-generated responses may be incomplete, inaccurate, or contextually incorrect. You are responsible for verifying critical information. The Service does not replace professional advice of any kind.

How do subscriptions and payments work?

Plans, features, and pricing are presented on the website. Payments may be processed by third-party providers. Taxes may apply depending on your location. For cancellations and refunds, refer to the Refund & Cancellation Policy.

Do you improve the product over time?

Yes. We continuously improve system performance, models, and features. These updates may change how responses are generated. We do not rely on personal chat data to train or profile individual users.

What are my responsibilities as a user?

By using XIPTOR, you agree to:

• use the Service lawfully and responsibly,
• not misuse or attempt to disrupt the system,
• not rely solely on AI outputs for high-risk decisions,
• independently review and verify important information.

Limitation of responsibility

XIPTOR is provided “as is” for general use. We are not responsible for:

• decisions made based on AI output,
• indirect or consequential damages,
• inaccuracies or interruptions in the Service.

Use of the Service is at your own discretion and risk.

Does XIPTOR access my personal accounts or data?

No. XIPTOR does not access your personal accounts, devices, or external data sources unless you explicitly provide input within the chat.

This FAQ is intended to provide a transparent overview of how XIPTOR operates. For full legal terms, refer to the Terms & Conditions.